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Bobmreen's profile

New Member

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1 Message

Friday, June 9th, 2023 10:49 PM

Gateway cycles everyday even after reset

Lights go to blinking red every day 6-6:15 pm (6 days in row now). Unplug and reset fixes this about 1/4 the time, but rest of time we get to go thru same process again about 7:15 pm and often again later in evening.  Happened again while I was typing this! Help!

Community Support

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232.3K Messages

1 year ago

Hi there, @Bobmreen! We want to help with getting your gateway working properly.

 

So that we can check on your connection from our end, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly. 

 

In the meantime, we've got a great article for you to check out that discusses everything you need to know about gateway status lights. You'll learn about what the lights mean and how to use that info to fix network problems. 

 

We look forward to speaking with you!

 

Lacey, AT&T Community Specialist 

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