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Mon, Oct 15, 2018 4:30 PM
About an hour ago, here in Dallas, my internet went out. Anyone know if there has been any progress outage?
2 years ago
Update: Damage caused by a fire at one of our facilities may be affecting internet services for some of our customers in the Dallas area. We are working to restore service as quickly as possible.
Our apologies for the inconvenience but we will get services back up as quickly and efficiently as possible.
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Same here in Fort Worth. All services down.
I’m wondering the same thing. Mine went down at 10:30 this morning. Im in Frisco. Unable to get ANY response from ATT. Online, or over phone. My phone has been on hold for 45 minutes as of now.
I live in Colleyville TX and my ATT internet is also down. I tried calling it in but got NO WHERE since recording said wait time was 1 hour!!! I tried reporting it on the web but kept getting a big CIRCLE of death leading me only to frustration! I certainly hope they're aware by now and working on it!
im in downtown dallas services are still out.
Down in South McKinney as well. I tried calling support but call got dropped and every time I call back the call doesn't go through and drops again. 800-288-2020
I got the same thing!
My service is still down - chatbot ends in loop saying they're unable to help. I'm sure they're being overloaded.
Same here in Euless. I've tried to contact tech support via phone and online but no luck. Seems like they may have a pretty massive outage. Hopefully they'll get it going asap!
Websites lead to network errors, all service numbers are offline and unresponsive, as well as all Eservice chats. Nothing in North Richland Hills
Super frustrating. No estimate on how long to expect it to be down. We were with Verizon Fios for many years and never had an outage. This is the second time since switching to at&t.
Old east dalllas no service
So... I do volunteer work for an organization in Grapevine. They've just contacted me because their residential units/connections are down BUT their business class service in their offices is still up.
How can we improve?
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