Fiber issues caused by technician
A technician was installing someone’s fiber at the community “fiber” box. The technician screwed something up with my service, as the “alarm” light in my fiber box went red indication damage or lack of light with my fiber cable. Instead of having that tech fix the issue he caused, I was told I had to wait for a separate tech to come in 3 days and fix it. All while the original tech was still sitting on the street. I can’t stand this company and it’s incompetence across the board. Always having issues.