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mrsc66678's profile

New Member


1 Message

Friday, June 9th, 2023 6:06 PM

Fiber Internet in Evansville

I am looking to get fiber but have been seeing a lot of issues mentioned. Someone who recently converted to fiber in our development said it went out and they were told it would be a few days before someone can come out. That is ridiculous in today's times and I am really thinking about not switching since I am seeing people complain about speeds dropping in the evenings.

I would like to know what AT&T is doing about all these issues.



ACE - Professor


5.8K Messages

10 months ago

I’ve had att fiber for 4 years in 2 different homes in louisville. One outage due to a contractor cutting the line in my yard to the house. 

Main fiber lines can get get cut. Sometimes it takes time to make major repairs. 

Former Employee


22.3K Messages

10 months ago

Standard repair are generally 3 to 5 days for a tech dispatch.

Limited workforce working average 50 to 60 hours per week with normal day being 2 installs and 2 repairs

Based upon the work load before someone calls determines what date/time windows are available.

Residential internet, copper or fiber, is considered entertainment if need greater uptime for WFH or virtual education should have a redundant service in place that could be cable, cellular hotspot or satellite.

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