
New Member
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4 Messages
fiber box needs to be removed from sidewalk
Hi! We are building a house and we need to remove the AT&T box that is on the sidewalk so we can cement it. Is there any proper procedure for that or a number we can call? Thanks
New Member
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4 Messages
Hi! We are building a house and we need to remove the AT&T box that is on the sidewalk so we can cement it. Is there any proper procedure for that or a number we can call? Thanks
my thoughts
Employee
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20.1K Messages
2 months ago
Was the box there when bought the lot?
Anything can be moved, but it would be at your expense.
It the box a pedestal, a hand hole, or cement vault?
pics?
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Aportas
New Member
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4 Messages
2 months ago
Hi, thank you for the quick response. The location of the box is not according to city codes. You can see the box in the picture here.
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Constructive
Former Employee
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30.7K Messages
2 months ago
@my thoughts does that look like an at&t ped? California has different ones
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Aportas
New Member
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4 Messages
2 months ago
I am in El Paso, Texas. I believe this is a pedestal.
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Constructive
Former Employee
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30.7K Messages
2 months ago
yes but how are you identifying it as at&t
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skeeterintexas
ACE - Expert
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24.6K Messages
2 months ago
If the equipment is outside of the Utility Easement, your local tax authorities will have to work with AT&T (or who ever it belongs to) to get it moved.
(edited)
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Aportas
New Member
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4 Messages
2 months ago
Here in El Paso the only two companies that are not wireless are Spectrum and AT&T, and Spectrum does not use this kind of ped here. I'll confirm if this is outside the Utility Easement in a minute.
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my thoughts
Employee
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20.1K Messages
2 months ago
In Wisconsin Spectrum does use that type of pedestal... ATT looks totally different. Is there another pedestal or handhold in the AREA?
For example
https://forums.att.com/conversations/att-fiber-installation/is-there-already-fiber-in-the-ground-if-pedestals-are-popping-up/61e383313dc88b09f202a1c3
(edited)
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ATTHelp
Community Support
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210.4K Messages
2 months ago
We'd be happy to take a closer look at the location of the AT&T pedestal, @Aportas.
In order to proceed further, we would like you to join us in a Direct Message. You can do this by checking in the DM inbox which is located next to the bell icon.
We are looking forward to working with you to get this resolved.
Latoya, AT&T Community Specialist
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