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runningwolfie's profile

New Member

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2 Messages

Monday, December 5th, 2022 10:21 AM

Failing to set up IP Passthrough between BGW320-500 and TP-Link mesh

I am trying to set the modem/router provided by AT&T to IP passthrough so that my mesh system can forward ports (see image below). I have also turned off the WiFi network created by the BGW320-500 router. However, when I access TP-Link's configuration page, I still see an internet IP Address where the public address should be. In addition, I can't seem to forward the ports that I want to forward (I checked using an online tool). Are there any other steps I'm missing? I tried turning the DHCP Server off, but that then disconnects the mesh router from the internet. I'm also curious if I need to set up Cascaded Router (I couldn't figure out what Network Address to use). Any help would be greatly appreciated. Thanks.

Some further info: I have a mac mini connected to another LAN port on the BGW320-500, would that cause an issue? The mesh router is connected using the 5Gbps ethernet port, and I allocated a static IP address to it.

Accepted Solution

Official Solution

New Member

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2 Messages

2 months ago

It seems I was finally able to fix my problem by going to the Resets page under diagnostics, Resetting IP, and then rebooting the mesh router. Now I finally see a public IP address on TP-Link's app although I can't see my ports open on the checking web tools. Just updating in case someone else has the same problem.

(edited)

ATTHelp

Community Support

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207.7K Messages

2 months ago

We're happy to see that you were able to set up IP Passthrough with your mesh router, runningwolfie.

 

Thank you for sharing your solution with the rest of the community. If you need help with anything in the future, don't hesitate to reach back out.

 

Thank you for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

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