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Ethernet way slower than wifi

I upgraded to 1 gig internet. Got a new modem from ATT and installed yesterday. 5268 AC. The wifi output is around 450mbs. But the computers hooked up to Ethernet only show ~90mbs. My computers are bought within the last year. Ethernet cable is 5E. I checked the network adapters and they can handle 1gig. So now I am at a loss. Modem has been reset many times. Help please!!!

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ATTHelp

Community Support

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231.4K Messages

4 years ago

Hey @Jolande,

We are here to help with your Internet speed trouble. Is this happening on all your devices directly connected to the router? Have you tried using a different Ethernet cord?

Check out our troubleshoot & resolve tool. It can help fix resolve many service issues.

Let us know if this helps.

Max, AT&T Community Specialist

1

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tonydi

ACE - Guru

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9.9K Messages

Next to each yellow Ethernet port on the back of the Pace is a little LED. What is the color of the LEDs for each wired computer?

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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4 years ago

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Jolande

Ethernet way slower than wifi

ATTHelp

tonydi

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