Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
Get superfast AT&T Fiber internet
M

New Member

 • 

1 Message

Saturday, May 16th, 2020 6:31 PM

Equipment Return, never got letter stating what to return

Hello, I am trying to return my router after canceling my service but I never received the letter stating what I should return. I have been moving, you know how it is. I had fiber optics with the unlimited plan, I figure I should return the router and the power cord but should I return an Ethernet cable? It probably got mixed up with all my other Ethernet cables so I want to what type of cable it was if I have to return. Thank you.

Accepted Solution

Official Solution

ACE - Professor

 • 

3.7K Messages

3 years ago

Just the gateway, no cables. If you're on AT&T Fiber, leave the white ONT behind; that stays with the property.

Not finding what you're looking for?