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1 Message

Saturday, May 16th, 2020 6:31 PM

Equipment Return, never got letter stating what to return

Hello, I am trying to return my router after canceling my service but I never received the letter stating what I should return. I have been moving, you know how it is. I had fiber optics with the unlimited plan, I figure I should return the router and the power cord but should I return an Ethernet cable? It probably got mixed up with all my other Ethernet cables so I want to what type of cable it was if I have to return. Thank you.

Accepted Solution

Official Solution

ACE - Professor

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3.7K Messages

4 years ago

Just the gateway, no cables. If you're on AT&T Fiber, leave the white ONT behind; that stays with the property.

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