Get superfast AT&T Fiber internet
Yolicast's profile

Tutor

 • 

5 Messages

Tuesday, June 20th, 2017 7:37 PM

DVR not seeing or hooking up with my modem. Not ATT.

I have already called about issue and was told a lot of customers were having the same issue and would get fixed soon. That was 2 months ago. What is the problem?

Community Support

 • 

231.3K Messages

7 years ago

Yolicast, I am sorry to hear about the issues you are having with your DVR. This is not something we like to hear. I'd like to investigate for you, please send me a private message. In the message, please include your account number, a good contact number, and I would be happy to take a look at the account.

Thanks,

-ATTDirecTV-Care

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.