Download speed capped at less than 10% of upload

We're here to help get your internet up to speed, AJjennings!

Thank you, tonydi for the information and assistance regarding those third party products!

If you are wanting to use third party products with your AT&T equipment, we suggest looking into setting up IP Passthrough.

This configuration is often suitable for anyone desiring to connect third party equipment for networking, such as a router, to the AT&T provided gateway. IP Passthrough is also commonly used as an alternative to using a bridged mode.
Note the following before configuring passthrough mode:

• Only one device can be put into passthrough mode.
  
  
• Placing a device in passthrough mode will remove firewall protection provided by the AT&T gateway.
  
  
• When a device is configured in passthrough mode, it will be assigned a WAN IP instead of a LAN IP. Other devices connected to your gateway may no longer be able to share files with the device in passthrough mode.

The passthrough mode for Pace gateways is referred to as DMZplus mode. The device that you would like to be placed in DMZplus must be connected directly to the gateway and configured to obtain an IP address through DHCP.

1. Open a browser on a computer that is directly connected to the RG.
2. In the address bar, enter http://192.168.1.254.
   
   
3. In the GUI select Settings, then Firewall, and then Applications, Pinholes, and DMZ.
   
   
4. Under Select a Computer, click the device name or IP address of the device you wish to put in DMZplus mode.
   
   
5. Select the Allow all Applications(DMZplus mode) radio button.
   
   
6. Select Save.

This will help get your network set up the way you are wanting, and should prevent the drops in speed you are seeing.

Let us know if this helps!

Donovan, AT&T Community Specialist

And just to make sure I'm clear, you've connected the same device directly to one of the Pace Ethernet ports and it gets close to what the internal speed test shows?

Try disabling anything "QoS" related on the mesh router.  On the Orbi, also make sure the Traffic Manager is disabled.

Thank you! That worked perfectly. My Orbi was initially locked in a static IP mode but I reset the gateway and am now getting download speeds in the 800 mbps range. 

We're glad to hear we were able to help you get your setup working, AJjennings!

If you need any assistance in the future, don't hesitate to reach back out to us. Thank you for being the best part of AT&T!

Donovan, AT&T Community Specialist