Get superfast AT&T Fiber internet
M

New Member

 • 

4 Messages

Sunday, August 2nd, 2020 6:58 AM

DMZ+ on PACE 5268AC Download Throttled

This is an issue I have read about in many posts and have not found a resolution.

 

I have tried using DMZ+ setup, as well as the option of simply defining an application to route all udp and tcp traffic. Both solutions appear to work with the same result.

 

I cannot get above 50Mbps on wireless in this config.

 

Is it possible to get around this throttling issue, or am I going to have to switch to another provider?

 

Thanks,
Scott

ACE - Guru

 • 

9.9K Messages

4 years ago

What wireless devices are you testing with?  Could it be that they're not capable of accessing a 5GHz band, because if so 50Mbps is right in the ballpark for max wifi speeds on 2.4GHz.

 

If you're read many other posts then I won't get into the various things to try, presuming that you've already done those.

Community Support

 • 

231.3K Messages

4 years ago

Hey, @mrswoop. We'd be glad to help get your internet speeds up to par.

 

What internet plan do you have? Also, @tonydi stated a valid question that we'd also like to hear the answer to.


We look forward to your response!

 

Ramses, AT&T Community Specialist

New Member

 • 

4 Messages

4 years ago

Hi, thanks guys. I wrote a lengthy response to this earlier and lost it on my phone... sorry about that. Trying to recreate here. Appreciate your help.

 

First, the downstream device is my FortiWifi 60D POE and a FortiAP 221C (on latest firmware). Both have 2.4 and 5GHz radios, I have disabled the 2.4 in both. To be clear, I am only enabling the 5GHz radios for testing. In fact, I am only using the FortiAP right now:

- 5GHz (802.11ac/n), 40MHz channel width

 

On my Samsung Galaxy 10+

- Pace - 184Mbps down  / 132 up

- FortiAP - 42Mbos down/20.5 up

 

On my desktop machine with Realtek 8812AU Wireless 802.11ac USB NIC, SpeedOf.Me reporting:

- Pace - 144 down / 139 up

- FortiAP - 39  down / 11 up

 

The Pace & the FortiAP are sitting right next to each other, its not distance. 

I'm actually wondering now if the Fortigate is getting bandwidth? I am sitting in front of two wireless devices and running speedtests on both I cannot get the Fortinet to show bandwidth over the WAN port greater than a peak of 55 Mbps.

Should I be using a specific port on the Pace for the Fortigate?

It's plugged into WAN2 which is a gigabit port.

Using a new Cat 6 cable.

 

I will try running wired from the Fortigate tomorrow and see if I can show greater bandwidth over the WAN port.

Thanks,

Scott

ACE - Guru

 • 

9.9K Messages

4 years ago

Which Pace LAN port you use shouldn't matter.  I'm familiar with those devices in name only, I've never played with either of them.  But do a Google search for "FortiWifi 60D wifi throughput" and "FortiAP 221C wifi throughput" and look for the results from Reddit.  There's a lot of good info and things to try to up the wifi speed.  One comment that stood out is that it seems that the FortiWifi CPU gets maxed out at fairly low throughput, probably because of all of the processing it's trying to do in the name of security.

 

 

New Member

 • 

4 Messages

4 years ago

Thanks, tonydi. I will check into what Reddit has to say. But the CPU usage is very low (<20% max), I haven't set up any of the services yet, until I am satisfied this is what I should do.

New Member

 • 

4 Messages

4 years ago

I should also add that although its been in a closet for a couple of years, my FortiWiFi was my main router in the last office it was setup in. It served up much faster wireless then. I have had to take a pause investigating this for a bit (work takes precedence) but it is not resolved.

 

Thanks.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.