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Contributor

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1 Message

Tue, May 17, 2016 7:09 PM

Devices never reconnect to the 5Ghz Band on my NVG599.

I can connect to the 5Ghz ssid, everytime, without issue on any device.  However, when any device leaves the wifi area(iPhone or iPad) and returns or is turned off and then turned back on again(Google Chromecast, Nvidia Shield, Vizio TV), none of the devices will reconnect to the 5Ghz band.  The 2.4 band works fine,  all devices connect and default to this band everytime they return/restart.  If the 2.4 ssid is deleted, then the devices will prompt me to connect to a wifi network.  They all save the ssid login info and will reconnect to the 5ghz when told to.  I have searched these forums and the rest of the internet with no luck,  havent changed any settings aside from SSID names.  Thanks.

Responses

mibrnsurg

Expert

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20.4K Messages

4 years ago

@JohnnyChuttz   Have you checked the device websites to see if any info on staying on 5Ghz?

 

Cause I've never seen anything here about it. Smiley Surprised

 

Chris
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Former Employee

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9 Messages

4 years ago

its honestly better just to turn off 5.0 and have the 2.4 on  because alot of device aren't supported to the 5.0 unless the device is newer or recently bought.

Contributor

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1 Message

4 years ago

Have you gone into the GUI and under where the wifi option is, go to configure? Click on the 2.4ghz option, it should be a drop down, to change it to 5ghz, then just give it a different SSID? It does have its own MAC and when having its own ssid, your devices should see the 2.4ghz and 5ghz as different connection points and then differentiate between the two in further attempts.

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