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aldrin72's profile

Contributor

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1 Message

Wednesday, May 23rd, 2018 11:09 PM

BGW210-700 no gateway access

There is no sticker with details printed on the device and I'm trying to access the gateway to forward ports. The only information present on the device is the SN and nothing else.

Expert

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15K Messages

6 years ago

If the label is truly missing, while you can get some of the info with a direct ethernet connection, your only real choice is to call tech support (800-288-2020) for a replacement.  If you do have an ethernet connection you can still access the gateway using the url 192.168.1.254.  The home page on the gateway will, as I said, give you some of the info (e.g., wifi ssid/passwords).

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