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Tanquen's profile

Contributor

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58 Messages

Friday, December 3rd, 2021 12:25 AM

Closed

Best way to use existing router with new AT&T Fiber

I was told (sales) I could use my own router but I'd still have to pay the $10 hardware fee and that is not great but I was ok with it as I've spent a lot of time setting my existing router and network devices.

Now it seems this is not the case or its a bit more complicated. Best case you have to have the 010 ONT and the BGW210-700 gateway. That is the setup they gave me but then you need a smart switch and you have to enable the ONT connection with the BGW210-700 gateway and remove it from the network but then if you lose power then you have to set it all up again or something like this?

I just wanted to plug the WAN port on the DIR-882 router and have everything in the house that goes through the DIR-882 continue to work as is. There is no way to do this? AT&T just wants everyone to move all there existing network devices over to the BGW210-700 gateway? :(

ACE - Expert

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35.8K Messages

3 years ago

The AT&T-approved mechanism for using your own router involves IP Passthrough mode in the Gateway.

The other mechanism you were mentioning that involves a switch connected to the ONT is not AT&T-approved or AT&T-supported and cannot be discussed in this community forums.  You may have better luck over at http://www.dslreports.com/

(edited)

Community Support

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232.7K Messages

3 years ago

Here to help with your 3rd party router inquiry, @Tanquen!

 

Thank you for the awesome information, @JefferMC!

 

Just as they mentioned, for your own router to work on our network you would need to enable IP passthrough on your BGW 210.

 

If you have any other questions or concerns, feel free to reach back out to us. Thank you choosing AT&T Community Forums!


CalebP, AT&T Community Specialist 

ACE - Expert

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24.8K Messages

3 years ago

The WiFi portion of the AT&T gateways do leave a lot to be desired so as @JefferMC mentioned, disable the WiFi portion of the gateway via IP Passthrough (similar to bridge mode) and use your own router. And yes, you are still stuck with the $10 per month rental/access fee. There's no way around that.

ACE - Expert

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24.8K Messages

3 years ago

Nope. You have to use AT&T's gateway or purchase a second router if you want better coverage and/or more flexibility than the gateway offers and setup IP Passthrough.

Contributor

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58 Messages

3 years ago

Thanks rownis641,

Yeah, I think I understand that much. There's some unsupported hack to use the two devices that I have now, 010 ONT and the BGW210-700 gateway but that would not work with the all-in-one gateway, but I don't want to mess with the hack or workaround so it seemed like it might be best to get the all-in-one and then use the pass-through as what I've seen in some other post, there's no bridge mode. Again I got the two separate devices because sales told me that I didn't have to use the provided gateway.

Okay, it's a total bummer, they just don't let you have a simple modem with a WAN connection.

I guess I would have been better off with the newer all in one gateway? Then I'd only have one device to hide somewhere and plug in, assuming it also has the IP pass-through mode?  Maybe I'll see if they'll let me swap to that one.

(edited)

ACE - Professor

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5.9K Messages

3 years ago

Do you actually have att fiber service? New installs are supposed to get the bgw320 gateway which has the ONT built in. If you were a new install, the tech may have been out of bgw320’s. 

Contributor

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58 Messages

3 years ago

Yes, and he had and showed me both but I thought I needed to get the BGW210-700 if I wanted to use my own router. I thought the ONT was the modem. :( I guess there is a workaround that only works with the BGW210-700 but it seems painful and may stop working at any time. I just wish they had a simple small ONT modem with WAN connection. :(

(edited)

ACE - Expert

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24.8K Messages

3 years ago

You should be able to use a different router with either one with IP Passthrough. Unless AT&T has done something different with the new gateway, which would be no bueno.

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