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New Member

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2 Messages

Fri, Jul 3, 2020 4:30 AM

ATT Speed Test Server removed?

I have ATT 1 gig fiber service.  In the past, I've tested my internet speed from Ookla Speed Test (app and website) and the ATT's website, mainly getting the 2-3 ping times and the promised speed of 940 up and down.  However, I noticed recently that the ATT servers were no longer listed on any site or app to perform a speed test...including the ATT website.  Right now the only way to see if I'm getting my promised speed is to test it from the Modem GUI.  Have the ATT speed test servers been permanently removed from these tests?  Any recommended servers to test the speed?   Any info is appreciated.  

tonydi

ACE - Guru

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4.2K Messages

2年前

There won't be anyone here who can answer that with any authority as this is a customer-to-customer forum. 

 

In other forums people have posted that they reached out to Ookla about this and gotten zero response.

 

The fact that AT&T's own speedtest site is no longer using their own servers makes it clear to me that they've moved on from providing their own test servers, for whatever reason.

 

I have regularly tested the alternative servers in the Ookla app and since my wired speeds were always in the 930-940's with the AT&T server, I just picked the one alternative that consistently agreed with the AT&T server results.

ATTHelp

Community Support

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189.5K Messages

2年前

We're here to help @DynamicHispanic, with ways to test your internet speeds.

 

Learn how to test your internet speeds. Also, you can use the Smart Home Manager app to test speeds as well. Please let us know if that helps.

Charles, AT&T Community Specialist

tonydi

ACE - Guru

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4.2K Messages

Thanks, @ATTHelp Charles for failing to answer the OP's questions.  The SHM speedtest is the same as running the test from the gateway's UI, which the OP already does. 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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2 Messages

Thanks for the info, Tonydi.   I'll keep trying to find the right server.  

New Member

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12 Messages

2年前

Seems silly to remove from the most popular testing. Worked great for testing in network speeds. Ugh... and no info about it is kind of rude. Just more something id expect from comcast before att... 

ng4ever

Teacher

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46 Messages

2年前

Agreed.

New Member

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12 Messages

2年前

And here's the point. Like, great I can test to other providers? But if I want to test in ATT's network... we cannot anymore. 

tonydi

ACE - Guru

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4.2K Messages

2年前

While AT&T isn't providing access to their speedtest servers to third party companies, you can still test directly to an AT&T server by going into the gateway and running Speed Test under the Diagnostics tab.  That's a direct test from the gateway to their server, with no Internet sidetracks to cloud the results.

ng4ever

Teacher

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46 Messages

2年前

That is what I did!

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