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scott123321's profile

Contributor

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1 Message

Fri, Oct 5, 2018 4:48 PM

att ipv6 down again? (Solved)

EDIT: Solved - Reset IP under ATT Modem - 30s power cycle did not fix the issue. Found the button while poking through menus.

Diagnostics>resets>ResetIP

 

 

currently have a bgw210-700 on 1.6.9. IPV6 was working last time i checked, a month ago?, now nothing. anyone else with similar problems? Tech support was unhelpful at best, kneecapped at worst, and seemingly less knowledgeable than the techs I have dealt with former time warner cable. Is att's support plan to stick their head in the sand? The reference to outside paid tech support for basic features is a slap in the face.

 

Has anyone recently developed this issue? Are there any updates as to when it may be solved?

 

Has anyone solved this with the gateway bypass? I have been debating it for a while. Wish I could just drop the fiber to the sfp+ on my router. IPv6 is a necessity for today's internet.

 

Thanks!

ipv6.jpg

 

 

 

 

 

P0000-00-00T00:00:43.000000 L3 dnsmasq[6904]: failed to send packet: Network is unreachable
Last message was repeated 509 times
P0000-00-00T00:00:50.248982 L2 kernel: eth0 (Int switch port: 0) (Logical Port: 0) Link UP 1000 mbps full duplex
P0000-00-00T00:00:50.000000 L3 dnsmasq[6904]: failed to send packet: Network is unreachable
Last message was repeated 13 times
P0000-00-00T00:00:50.402223 L3 ENET[1872]: enport_netif_callback(), WAN: Port wan is UP. (eth0) speed 1000 duplex full
P0000-00-00T00:00:50.000000 L3 dnsmasq[6904]: failed to send packet: Network is unreachable
Last message was repeated 681 times
P0000-00-00T00:01:00.000000 L3 dhcp6c[7306]: main: client6_init success
P0000-00-00T00:01:00.000000 L3 dnsmasq[6904]: failed to send packet: Network is unreachable
Last message was repeated 1 times
P0000-00-00T00:01:00.000000 L3 dhcp6c[7306]: main: cfparse success
P0000-00-00T00:01:00.000000 L3 dhcp6c[7309]: client6_start: client6_start: adding event DHCP6S_INIT
P0000-00-00T00:01:00.000000 L3 dnsmasq[6904]: failed to send packet: Network is unreachable
Last message was repeated 48 times
P0000-00-00T00:01:01.000000 L3 dhcp6c[7309]: client6_send_confirm: Sending CONFIRM
P0000-00-00T00:01:01.000000 L3 dhcp6c[7309]: dhcp6c_build_cached_ia_list: Building cached IA_NA and IA_PD list for CONFIRM
P0000-00-00T00:01:01.000000 L3 dhcp6c[7309]: confirm_cached_ia: Creating CONFIRM event
P0000-00-00T00:01:01.000000 L3 dnsmasq[6904]: failed to send packet: Network is unreachable
Last message was repeated 1341 times

 

1 Attachment

ATTHelp

Community Support

 • 

204.1K Messages

4 years ago

Hi @scott123321

 

Your solution to your problem is that your router is not compatible with IPV6. Even if the function in the routers GUI is there, the router's actually function is turned off. 

 

Here are a list of routers that can use the IPV6 Function:

Motorola – NVG510

 

Pace – Pace 5031, Pace 5168, Pace 5268

Arris – NVG589, NVG599, NVG595

 

You can find out more information by clicking on this link: 

AT&T IPV6 Support Article

 

 

 

If there is anything else that we can help you with, please reach back out hand we will do our best to assist. 

 

Matthew, AT&T Community Specialist

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