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e_thomas's profile

Contributor

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3 Messages

Wednesday, October 21st, 2020 4:25 PM

Arris BGW210-700 (S/w 2.8.7) - Cannot forward Port 80

- Arris BGW210-700.

- S/w ver 2.8.7.

- No router behind the Arris.

- Simple set up with a local static IP hosting a web application that needs to be exposed on port 80 of the Arris.

I am trying to set up my Arris to forward port 80 to a local IP (static). But, that doesn't seem to be working. 

I can forward other ports (say 9000) without issues. 

When I set up to forward port 80, I get this warning message -

"Warning: The change you are attempting to make may cause AT&T U-verse TV to stop working properly. Please select Confirm to continue with the change, or Cancel to revert the change."

I don't use U-verse TV, so it doesn't apply to me, so I confirm the change, but the forwarding just doesn't work.

Is Port 80 blocked on the Arris? Is there a way to open it?

Community Support

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231.4K Messages

4 years ago

Hi, @e_thomas!

 

Thanks for your detailed description of the issue. Port 80 is the standard Http port. Anytime you go to a webpage with a URL that starts with Http:// (not https://), you are using port 80. That is also one of the default ports for U-Verse TV as well, hence the message. Since you don't have U-Verse TV, this part won't matter to you.

 

Although most network specialists advise against forwarding port 80 to a specific device, we don't have any documentation saying it can't be done. 

 

If you would still like to attempt to forward this port, our recommendation would be to start with a reset of the router and try to forward it again. If you get the same results, you can factory reset by holding the small reset button on the back for 30 seconds. 

 

If you are able to forward the port but end up running into issues with other websites or devices, you can remove the port forward or factory reset the router again to resolve. 

 

Let us know how this goes! 

 

Raychel, AT&T Community Specialist

New Member

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3 Messages

3 years ago

Hello,

Was there any resolution to this issue? I'm running into this as well.   Restarting the router doesn't work. Resetting the router doesn't sound like a solution.  It doesn't make sense when you can open other ports besides 80/443 and they just work without a restart/reset of the modem.

(edited)

New Member

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5 Messages

2 years ago

I also have this problem - but just for ports 80 and 443.  I can forward to all kinds of ports for local IP setups behind the Arris.  Cannot forward to port 80 or port 443.  I have restarted the Arris router AND reset it to factory defaults.  Nothing alleviates the issue.  Port checkers just tell me there is no route to host.  For the other ports I have port forwarding enabled for on the Arris, everything works.  Seems Apache and SSL are blocked on this thing.  Please advise -  this is nonsensical.

(edited)

New Member

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1 Message

1 year ago

"Although most network specialists advise against forwarding port 80 to a specific device".

I'm a network specialist.  Have been for a LONG time.  I've never heard ANYONE advise against forwarding port 80 to a specific device.  On the contrary, that what we do nearly 100% of the time -- forward 80 and 443 to a reverse proxy secured from the rest of the network.

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