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martinjefferson's profile

1 Message

Wednesday, March 20th, 2024 8:46 PM

Any options for guaranteed SLA

I am working from home in LA remoting to a data center across the country. For the most part this works flawlessly during the day, but as soon 5-5.30 comes around, packet loss increases dramatically and the connection slows to a crawl. The host data center have done as much as they can to investigate this and the suspicion is that this is around the time internet traffic increases with people getting home from work. Is there any service tier that can guarantee a stable connection during these times? Speed is not an issue, it seems more like too much contention in the neighborhood. 

Accepted Solution

Scholar

 • 

4K Messages

2 months ago

Sure if you want a SLA you have the option of going with AT&T DIA products. 1 Gbps starts at $1495.00 per month. You will have a dedicated circuit all the way to the OLT in the Central Office. 10/10 Mbps is $550.00 per month.

Check this link: https://www.business.att.com/buy?product=adi

Note: Provides a dedicated fiber internet connection with 100% uptime guarantee. 99.999+% uptime and guaranteed latency numbers.

Dave

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