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14 Messages
AirTies 4971 Ethernet Backhaul?
Does the 4971 support wired, Ethernet backhaul? I understand Ethernet can be used to pair the device to the router. That's a different use case from wired backhaul, which reduces WiFi traffic and latency.
Also, is the 4971 the only current WiFi extender available on the AT&T store? It's not clear which model I'm adding to my shopping cart.
Thanks!
SmartSecurity
New Member
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14 Messages
2 years ago
Obtained a 4971 WiFi extender. It is only available as a rental/lease at $5/month. Looks like wired backhaul is working, but it's tough to tell. All devices connected to the extender (via WiFi) show up as using a 'wired' connection on the Smart Home app.
Whatever, it's helped my Chromecast, significantly reducing buffering (eliminating it, really) and reduced deadspots in my home.
I'm not even mad about the monthly fee. I'm saving about 50% off my former Comcast plan. $60 a year to clean up my WiFi seems worth it.
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Paulamfdeen
New Member
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1 Message
2 years ago
I have been getting contradictory claims from the technicians and the at&t support line about the 4971. Have been trying to find a manual for this device for a while. However, I am in need of a wired connection to one of my devices and am trying to hard wire that device to the 4971, while the 4971 is wirelessly connected to the gateway. Does the 4971 support this type of use with its 2 ethrenet ports or is it just for connecting to the gateway and other extenders?
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JefferMC
ACE - Expert
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33.1K Messages
2 years ago
Good question. I do not think "bridge" functionality is supported. Officially, it is not documented. I have seen reports of users that it did not function correctly. I have not tried it myself.
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JefferMC
ACE - Expert
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33.1K Messages
2 years ago
I have read at least two reports of users not having satisfactory results with this type of configuration on the 492x extenders. It could be that their issues had nothing to do with the AirTies capabilities. It could be that the 4971 is better than the 492x.
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JefferMC
ACE - Expert
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33.1K Messages
2 years ago
They do those sorts of things where you live. ;-)
Well, probably. Bridge mode is normally so simple that even the AT&T Wireless TV Receivers bridge their Wi-Fi and their Ethernet port, so I would have expected to be simple here as well.
I ended up having issues with my 4920. It looked fine at install, but after a few months, I'd have inexplicable issues where clients would not be able to use Wi-Fi for 5-10 minutes at a time, then the problem would just vanish. After a month or two of that, I just decided to go back to using a single ASUS router behind the BGW210, and have been fine with that.
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satchmo_d
New Member
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1 Message
2 years ago
I received three 4971s in the mail this week and connected one at a remote area in my house and connected it to an ethernet cable that goes back to a switch then to the AT&T router. I'm not seeing anything that would indicate that ethernet backhaul is enabled. The SmartHome app shows it's connected via wifi and there doesn't appear to be any other configuration options.
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SouperSalad
New Member
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6 Messages
2 years ago
I too have an AirTies 4971 (WFEXT4971-41) with Ethernet connected for backhaul, however it only seems to be able to use WiFi as shown in the app. I set it up by first bringing it close to the gateway, getting a good status light, waiting a few mins for firmware/update/settle, and then moved it the remote part of the house with the backhaul.
It does not utilize the backhaul once it's set up, but does get a DHCP from the Ethernet side. This makes me believe that the ports on the back are meant only for bridging Ethernet clients over the WiFi connection.
No recognizable service running on port 49152.
Accessing the IP over HTTP/HTTPS asks for HTTP BASIC auth, I don't know what the user/pass here is. See https://www.dslreports.com/forum/r33140906-AT-T-Fiber-AirTies-4971.
This contradicts the PDF found at https://fccid.io/Z3WAIR4971/User-Manual/User-Manual-5008832.pdf where it says:
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JefferMC
ACE - Expert
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33.1K Messages
2 years ago
Why would the extender need to have ANY port open to function with (or without) wired back haul? The extender operates at layer 2.
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SouperSalad
New Member
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6 Messages
2 years ago
To exchange metadata with the gateway, you'd still need some layer 3 functionality. I assume this is how the extender collects the main WiFi SSID/key and configures itself. If there were no ports open it would need ports open on the gateway (BGW320-505), which has the following ports open:
I wish someone from AT&T with knowledge would pipe in. It clearly says it supports wired backhaul. I called AT&T support and of course they have no idea what I'm talking about.
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Satchmo
Contributor
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2 Messages
2 years ago
I unplugged the three I got and boxed them back up to be returned. They’re worthless until the backhaul is made to work.
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