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Ilathedog's profile

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Sunday, February 19th, 2023 8:38 PM

175 down / 970 up

ATT 1000 service. ATT fiber to CIENA. Fiber from CIENA to BGW320-500.

speedtest from BGW320 to ATT +900up/+900down. 

Plugged ethernet straight into the back of the BGW320-500 and get around 175 down / 970 up. No other devices connected. 

Using att speedtest, ookla cli, sped test app all consistent 175/970(ish).
Tried other pcs and cables but same results. 

Called ATT support, did factory reset of the BGW320. No change. 

Support tech dispatched on prem and swapped out BGW320. No change. 
Tech called support, tried some things no change. 

can’t fix.  

They Only suggestion was to order a new circuit. 

any ideas? 

ACE - Expert


35.8K Messages

1 year ago

This sounds like a business circuit (because you mentioned the CIENA).  You might have better luck at https://bizcommunity.att.com/

(or possibly https://DSLReports.com ).

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