New Member
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4 Messages
Yellow wifi vs Green
What is the difference in yellow wifi indicator vs. green?
New Member
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4 Messages
What is the difference in yellow wifi indicator vs. green?
JefferMC
ACE - Expert
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35K Messages
3 years ago
Which gateway do you have?
The LED on your gateway that is yellow or green is labeled "Wi-Fi"?
Here is an article that allows you to select your Gateway and see the meanings associated with LEDs. My quick survey doesn't show a Gateway that has an LED labeled "Wi-Fi" that has a description for "yellow" or "amber."
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Sandboxgirl
New Member
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4 Messages
3 years ago
I uploaded a pic
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JefferMC
ACE - Expert
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35K Messages
3 years ago
I cannot see the picture. Did you click Add?
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Sandboxgirl
New Member
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4 Messages
3 years ago
I did sent twice 😩
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Sandboxgirl
New Member
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4 Messages
3 years ago
It is the wifi icon for each device the “fan” looking image. Some devices are yellow rather than green?
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JefferMC
ACE - Expert
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35K Messages
3 years ago
Still no picture. :( The model name should be printed on it. Something like:
BGW320
BGW210
5268AC
NVG 599
NVG 589
3800 HGV
3801 HGV
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ATTHelp
Community Support
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231.4K Messages
3 years ago
We're here to help point you in the right direction, @Sandboxgirl!
Just to clarify, are you seeing this on your router, as @JefferMC is stating? Or are you viewing this on our Smart Home Manager application?
Please let us know, we'll be here to assist!
Donovan, AT&T Community Specialist
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