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Bwill2222's profile

2 Messages

Wednesday, September 20th, 2023 10:16 PM

Where's my cards

It said that I would get a $100 reward card and a $50 card if I signed up for AT&T fiber when ordering through myatt account.   I did,  and went to the rewards center to claim my reward and now it's saying I'm disqualified.   False advertising!

Community Support


225K Messages

2 months ago

Hi @Bwill2222, we understand your concern, and we'd be glad to help!


You’ll get a reward letter with a claim number, within 4 weeks of installing an eligible service. You can claim your reward before the deadline, go to the Reward Center and Claim your rewards by following these steps: 

  1. Enter the claim number or AT&T account number and ZIP Code.
  2. Select Go to see your rewards.
  3. Choose Claim it now.
  4. Confirm and accept the Terms & Conditions, then select Continue.
  5. Enter an email address or a phone number so we can keep you posted on your reward status.

Note: To redeem your reward, you must claim it within 75 days from the date on your notification and keep your service active.


Let us know how it goes. Please feel free to reach out to us for further assistance.


JasmineS, AT&T Community Forum Specialist

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