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gorac007's profile

1 Message

Friday, April 12th, 2024 11:40 AM

Video Chat lagging

Since I switched to AT&T Fiber, every time I use Google Meet With a Samsung device or even FaceTime with an iPhone I get distorted voice lagging in all areas of my house. My wife's iPhone ( newer generation) does not have the same problem.

Community Support

 • 

232.2K Messages

1 month ago

Hi @gorac007,

 

We understand the importance of having a stable internet connection. Let's get the help you need.

 

Please make sure that you have followed these steps:

  • Reboot devices regularly to clear system errors.
  • Exit streaming apps after watching videos or listening to music.
  • Set auto-updates on apps, gaming consoles, and PCs to run when your network isn’t busy.

We recommend that you optimize your internet speed, to learn about internet speed, what affects it, and how to get the most from your service.

 

Let us know how it goes.

For further assistance we're here to assist you.

 

Thank you for contacting AT&T Community & Forums,

Maria, AT&T Community Specialist.

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