Told at end of 12 month promo, cannot downgrade to less expensive plan.
The "Subject" pretty much says it all - classic Bait & Hook. I had intended to downgrade my plan at the end of the promo considering my maximum obtainable speed is approx 150 Mbps (download) using the 5Ghz band. When I attempted to downgrade to the Internet 300 plan I got this:
"Looks like the one you have is a keeper
We don't offer any other plans in your area right now".
So apparently I'm stuck with the Internet 1000 plan, which is way more speed than I need, or can actually use. That's just wrong ! Does anyone have a suggestion ? The only service I have with AT&T is internet. $69.99 every month for a service I don't need & cannot use is just insane. I ultimately will be switching providers unless there is a solution with AT&T. How difficult can it be for At&T to throttle my speed back - it's fiber, with a boat load of automation on their end.
Thanks to All,