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New Member

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1 Message

Sunday, March 22nd, 2020 4:14 AM

Slow Downloads

Is there a reason we get 15-17 mbps downloads and our neighbors get 400-500? In this time of work from home our internet should be better, what are we paying for?

davemize

ACE - Professor

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3.7K Messages

3 years ago

Is this one of your immediate neighbors (right next to your address)? Do you both have AT&T Fiber, or could you have AT&T Internet?

ATTHelp

Community Support

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207.1K Messages

3 years ago

Hey @WTHunter75,

 

We'd like to help you with your Internet speeds. What Internet speed plan do you have? How many devices are connected?

 

You can optimize your connection by follow this article.

 

Let us know if this helps

 

 

Max, AT&T Community Specialist

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