Scamming AT&T door to door salesman
So a couple days ago a AT&T sales representative came to my house persuading me to switch from Charter to AT&T. He said that my current service with Charter is incomparable to charter saying I was paying too much for slow internet speeds. The guy then showed me that with AT&T new fiber optic technology which was just installed at my area could offer me 100Mbs, no contract, and a price lock of 40$ excluding tax. He even gave me a yellow sheet claiming it to be a contract that mention all his points, which I doubt is real. At that point I thought to myself Wow, cheaper and faster than my current Charter service so I went ahead and agreed to purchase the service. So I invited him and his partner in while we did some signing. He then gave me a appointed time in which the AT&T technician will come to set up the internet.
Fast forward a couple of days, the technician installed everything and left, I then checked the internet speed online which showed 790Mbs which caused me to be seriously confused. So after that I called AT&T and asked what my current service was and they said the 80$/month for 12 months contract. I then explained that they must've gotten me something mixed up with the order and explained that I ordered the 40$ price lock, 100Mbs no contract service. To my surprise there is no such service, and that for 100Mbs I had to pay 60$ not 40$.
I then contacted the sales representative that came to my house and described the situation, explained that he will get the problem fixed and have my service changed. He also said that by next week there will be a tech coming over to change the service which made me confused as to why does AT&T need to come to my house to change the service, so I called up AT&T asking if I really had a tech coming over next week, guess what? There isn't a appointment booked.
So after thinking about this I decided to cancel my service, sadly its currently 11PM so I cant get in hold of a representative right now but I'm calling as soon as its available.
I haven't even had the service for even 12 hours, yet I have to experience this nonsense, not only did I waste my time, I got a hole in my garage, have to waste gas on traveling to a USP store to return the AT&T gateway, AND possibly pay a 1 day service fee.
Never EVER switching to AT&T ever again!!!
I wrote this to inform people that AT&T door to door salesman are Scammers.