New Member
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1 Message
REWARD CARD NEVER ARRIVES
I was supposed to get a $100 gift card in the mail last month and it still hasn't arrived. I've called, chatted, been left on hold forever, and still no resolution. The gift card has been claimed and said it was mailed out the end of July. @ATTHelp @ATTHelpForums @ATTHelpFeedback
ATTHelp
Community Support
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225.5K Messages
1 year ago
Thanks for reaching out, you've come to the right place. We'd be happy to assist you with your reward card @alorinc!
We recommend checking the AT&T Rewards Center. This may help with the process of locating your card.
Feel free to reach out to them directly at 866-288-9983. They're available from Monday-Friday between 9am-6pm CST.
Thank you for contacting the AT&T Community Forums. Have a great day!
Shakendra, AT&T Community Specialist
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