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Curtis Bryant 's profile

New Member


1 Message

Sun, Sep 25, 2022 6:29 AM

Promised a $150 VISA AT&T Rewards with new account

Promised $150 reward card if signing up online for the 500 fiber internet plan. I did. 2 days after installation, I get something emailed saying our $75 VIDA Reward card will be available in 2-3 weeks. And never once did I (or have I) talked to a human being during the whole order/set-up procedure.

Accepted Solution

Official Solution


Community Support


204.1K Messages

2 months ago

We can help you get assistance with your reward card inquiry, Curtis Bryant.


Call the Reward Center at 800-288-9983 to speak with a representative and figure out why the reward card is only for $75 and see if another card can be issued to make up the difference. They're available Monday through Friday between 9 a.m. and 6 p.m. (CDT).


If you need help with any other aspect of your account, let us know.


Thank you for contacting the AT&T Community Forums team!


Aminah, AT&T Community Specialist

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