Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Get superfast AT&T Fiber internet
Oxrov's profile

1 Message

Sunday, March 31st, 2024 6:16 AM

Placed order missing

I placed an order for fiber and accidentally navigated off of the page with the link to create an account after submitting my order and now I cannot find my order in the system by email or account number (I have screenshots of the receipt) nor can I create an account but my account has been charged for the order. I also have not received any confirmation emails. 

ACE - Professor

 • 

5.8K Messages

2 months ago

Call 800-288-2020. Confirm you have an install appointment. Phone rep should be able to complete creating an account. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.