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txyank's profile

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72 Messages

Thursday, November 16th, 2023 8:59 PM

phone rate

When the fiber was installed, the copper connection was lost. My phone plugs into the Gateway for phone service. Does anyone know if the phone rate will change?

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ACE - Expert

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34.3K Messages

3 months ago

Probably.  You now have "AT&T Phone" which is a VOIP service from AT&T.  If your phone used to plug in the the wall and was wired back to the NID on the back of your home, that is known as POTS.  Your rate will likely be cheaper.  You can get VOIP service even more cheaply from other companies.

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72 Messages

3 months ago

JefferMC

The tech told me that I would not be charged for the call. 

(edited)

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