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1 Message

Monday, March 8th, 2021 2:11 AM

passwords

passwords are being invalidated after being changed four times in four days . there has been attempts from Brazil to hack this users account. users home screen after opening was an at&t screen but in another language. unfortunately this has become ongoing and support isn't much help. cache and data continuely cleared. however this doesn't seem to help. nor sure where to go with this now.

ATTHelp

Community Support

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207.2K Messages

2 years ago

We'll gladly assist with your password issue, @westroads.

 

So that we know where to begin, please give us more information:

  • What type of AT&T service is this in regard to?
  • Are you the account holder?
  • How long have you have this problem?

The more details we have, the better.

 

We'll be awaiting your response.

 

Aminah, AT&T Community Specialist

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