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ultramecha's profile

New Member


2 Messages

Wednesday, June 7th, 2023 2:59 PM

Never got promised Reward Card

On my ATT contract it says I must wait 90 days before I can get my reward card. Nothing was ever sent to me and when I tried to redeem it said I wasn't eligible. I called and they refused to help me. Does ATT not stand behind their promises? I'm wondering if I just need to cancel my service and switch back to my old provider.

Community Support


221K Messages

4 months ago

Hi, @ultramecha, we would like to look into your rewards card for you.


To do this, we will need to discuss account specific details in private.  Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).  We will be messaging you shortly.


Daniel, AT&T Community Specialist

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