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New Member

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1 Message

Thu, Jul 2, 2020 12:27 AM

Missing reward card

I signed up with an online offer a few months ago and the offer said I was supposed to be receiving either a $125 or $150 visa reward card (I can’t remember which amount) 

 

I got an email about my reward and it is only for $25 and not the amount that the offer promised.  Very frustrated and wondering who can help me.

Responses

Constructive

Employee

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12.4K Messages

a month ago

at&t would be the one to help you

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Brand User
ATTHelp

Community Support

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127.2K Messages

a month ago

We're happy to address your concern, @BWarren89.

 

To find out why the reward card you received is less than what you were offered, please call the Reward Center Help Desk at 800-288-9983 or chat with them online.

 

Thank you for reaching out to the AT&T Community Forums team!

If you need assistance with anything else, just let us know.

 

Aminah, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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