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leibnyz's profile

Contributor

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2 Messages

Wednesday, December 12th, 2018 10:31 PM

I have an ongoing problem with orders cancelled.

Hello:

I have been ordering equipment for the internet because mine is causing problems. I've been promised several times a delivery and nothing happens. I have chat reference numbers, employee id numbers and somehow it never arrives. Please make sure your customer representatives care about us! it is a nightmare. also, there should be a department were we can inform of misconducts and complain : address , phone number , email or fax, to resolve an ongoing problem.

thanks

ATTHelp

Community Support

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207.2K Messages

4 years ago

We'd love to help, @leibnyz.

We'll be sending you a private message to get more information. You can view and respond to the private message in the Forums Inbox.

John, AT&T Community Specialist

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