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Monday, September 7th, 2020 1:44 AM

I can't access the download link for Internet Security Suite even though I have 1gig fiber

I have tried every way I can think to log in to download the internet security suite which is available for internet subscribers. I have 1gig fiber so I should be eligible but I just get bounced back out or sent to an error screen. If I make it to the error screen it messes up my AT&T login so I have to completely clear cookies just to log in to my account again.


Community Support


207.7K Messages

2 years ago

We're here to help, @andrewjrw.



What device are you trying to install Internet Security Suite on? Have you already tried using another web browser to download the security suite? 


We have some great information about everything you need to download and install AT&T internet security suite. You also want to make sure there is no other version of McAfee internet security installed on your device. 



Let us know if this helps



Elmi, AT&T Community Specialist.

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