Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Get superfast AT&T Fiber internet
design55's profile

Tutor

 • 

3 Messages

Tuesday, June 6th, 2017 4:05 AM

I am more than upset......what is this 'surprise' "CREDIT MANAGEMENT FEE" of $449.00?????????????

Hello, I need a member of upper management, a billing expert, or whatever AT&T would like to call it in your forums - possibly a forum expert?  But in my "Welcome to AT&T" email - I see they charged my Visa 449$ which was not explained up front - just simply charged....  And I want that refunded immediately because of such.  

 

I also am signed up for the TV, Latino package which I did not ask for - I want the package delivered in English only, all high definition.  And the landline phone number that you equipped me with does work but my caller ID is showing a wrong party when I call others - I am going to assume someone else that previously had this number?

 

If a member of management emails me privately, I hope, I will then forward them an exact and true copy of this email received yesterday.

 

Thanks, 

 

Erik

No Responses!
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.