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Michelle123A's profile

New Member

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4 Messages

Thursday, February 1st, 2024 8:15 PM

Gift card

I was promised a gift card to get AT&T fiber internet.  I never received the gift card 

New Member

 • 

4 Messages

3 months ago

I never received the gift card I was promised 

New Member

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4 Messages

3 months ago

Hello……I never received the $100 gift card I was promised 

Community Support

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231.4K Messages

3 months ago

Hi @Michelle123A,

Thanks for reaching us.

We understand your concern with regard to reward card, we're here to help you pointed in the right direction to get assistance with your reward card inquiry, 

It can take up to six weeks from service activation for your rewards to display in our AT&T Reward Center.

If you still haven't received a reward card that you were promised, you'll need to reach out to our Reward Center for further assistance. They'll be able to look into the matter with you further.

If you have any other questions, please feel free to reach out to us.

Thank you.
David, AT&T Community Specialist.

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