Contributor
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1 Message
Fast Internet, Slow Browsing on WiFi
I am new to ATT Uverse with Gigapower.
I have Fast Internet (Download Speeds on Speed Test but Browsing on Safari is very slow via WiFi)
Speed Test on WiFi as demonstrated here:
When I connect the computer to the Ethernet Port of the Router: Pace 5268AC I have very fast Internet Speed test, almost 900 Mb/s download and Browsing seems faster.
Turner off all other programs running on computer, no help
Safari Browser
Cleared Browser History, No help
Router: Pace 5268AC
Tried Resetting Router, did not help
MacBookAir6,2 with Intel Core i7 Processor Speed: 1.7 GHz
Number of Processors: 1, Total Number of Cores: 2, L2 Cache (per Core): 256 KB
L3 Cache: 4 MB, Memory: 8 GB
No firewalls.
Tried Restarting MacBook Air, multiple timeS, No help
WiFi:
Supported Supported PHY Modes: 802.11 a/b/g/n/ac
Security: WPA2 Personal
Signal / Noise: -46 dBm / 0 dBm
Tried disabling IPV6, did not help
Never had this problem with Comcast.
Any other suggestions would be appreciated
Thanks
Mobitz.Block
Accepted Solution
Official Solution
IT_Moose
Associated Member
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248 Messages
6 years ago
336 mbps over wifi is honestly quite good for wifi speeds
You're not going to get much higher then that over 802.11n, theoretical max transfer rate over 802.11n is 450mbps for all connected devices combined
AC is a bit different, 1.3gbps, and it handles multiple devices differently then the previous standard.
This all depends on what your device supports, if it only supports 802.11n, you're not going to get the speeds of 802.11ac
In reality you will never hit those speeds, those speeds are theoretical maximums
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ATTHelp
Community Support
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225.4K Messages
7 years ago
Hello @Mobitz.Block,
We are sorry for your inconvenience. We have several articles that will assist you with your browsing. Please review this Wi-Fi Troubleshooting link, which includes several articles that will help with troubleshooting. Definitely check out the Troubleshoot Your Router & WiFi 101 article included in that link. If you need additional help, please let us know. Thanks.
-ATTU-verseCare
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insectoid
Contributor
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2 Messages
6 years ago
I'm having the same issues. When I run the speed test everything shows super fast download and upload but browsing is slow.
The same slow browsing on all computers including my work laptop which I use at the office with no issues but at home the same laptop is slow browsing. So I tethered to my cell and the browsing was fasted from my cell but the speed test was slower.
Is browsing throttled?
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insectoid
Contributor
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2 Messages
6 years ago
I turned off IPv6 and my browsing speed went to what I would call normal.
After I disabled IPv6 Netflix and amazon video stopped timing out (went back to normal) as well as a noticeable difference in all other browsing.
you can goto http://test-ipv6.com/ to see if there is a problem which is how I figured it out. then go into your modem/router and disable IPv6 if there is. or just google it.
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