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C

New Member

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2 Messages

Thu, Jan 30, 2020 12:30 AM

ATT Mailed Offer for Fiber ATT300 for $40/per Month with Bundled Service

I signed up for the offer at $40/pm for Fiber 300ATT bundled with my existing ATT wireless account.

​ Why am I being invoiced at a $50/pm rate plus $10 for equipt rental? The invoiced/billed amount is in direct conflict with the ATT mailed offer.

​ Where can I send my payment demand letter to ATT U-Verse for the over-billing of my account?

​ The ATT mailed offer states Terms and Conditions of $40/pm + $10 for equipt -->> NOT $50/pm + $10 for equipt rental

​ And BTW, there appears to be NO noticable difference in download/upload speeds btwn Xfinity blast DSL and Fiber 300ATTT.....LAME

Constructive

Employee

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27.9K Messages

2 y ago

those offers don’t include taxes,equipment rental or other fees.

browndk26

ACE - Professor

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4.6K Messages

2 y ago

Did you read the terms of the discount? It may not apply to existing customers. Still call customer service about the billing. They may tell you it may take a billing cycle to show on your account. Tell them you want the bill corrected now.

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