Tutor
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3 Messages
ATT knew the Internet bill is wrong, but ATT can't fix it!!!
Recently, I bought ATT fiber Internet service online from ATT website directly. When I login the website, I saw the bill is wrong, discount is miss.
I talked with ATT online agents two times, they told me they can find the missed-discount, but ATT still need time to fix it.
I feel very disappointment to the ATT service, poor, very poor.
Right now, I'm worry about ATT can't fix the bill problem forever.
My Account:[edited for privacy – please do not post personal information]
ATTHelp
Community Support
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215.1K Messages
6 years ago
Hi @Shen Zhang,
Sorry to read of your billing experience. We can look into this. Send us a message by clicking here. Include your full name, address, contact #, and a brief description of the issue. Our teams may email you using the email address associated with your forum ID so keep an eye out.
-ATTU-verseCare
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ATTHelp
Community Support
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215.1K Messages
6 years ago
Hi @Shen Zhang,
Sorry to read of your billing experience. We can look into this. Send us a message by clicking here. Include your full name, address, contact #, and a brief description of the issue. Our teams may email you using the email address associated with your forum ID so keep an eye out.
-ATTU-verseCare
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0
goobygoo
Tutor
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6 Messages
6 years ago
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