AT&T Internet Security Suite

Hey, ATTHelp!  Please help with THESE posts!!!

I am having the exact same issue on my MacBook Pro. I have MacOS 11.4 on an Intel device that meets the minimum requirements. After multiple attempts, I disabled my subscription and started over. This is what happens (with screenshots.)

1. I click on "Submit" to reinstate my subscription to AT&T Internet Security Suite Powered by McAfee that supposedly comes with my AT&T Fiber subscription.

2. I click on "English download."

3. I am then automatically redirected to McAfee's website. Am I missing something? Am I supposed to sign up for a McAfee account? What is going on with this? I've seen posts in the AT&T community forum asking this exact same question over 7 months ago that have STILL not been answered. Can someone at AT&T take the finger out and address this please?

For several weeks before it started doing this, the installation file you downloaded just wouldn't work (on Windows, at least) and McAfee would log on and manually install.  McAfee apparently is having issues holding up their end of the bargain with AT&T. 

I don't know, maybe the deal has expired and AT&T forgot to tell anyone.  Regardless it is a "known issue" within AT&T.  But what difference that makes I don't know.

I finally got the McAfee Internet Security Suite from AOL. If you have an AOL email address they will rent it to you for$4.95 a month.