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chandlerc011's profile

New Member


2 Messages

Saturday, April 9th, 2022 6:45 AM

Am I able to get a native IPv4 connection?

I have a IPv6 connection and I was wondering if it is possible if I can request an IPv4 connection instead.

Accepted Solution

Official Solution


Community Support


207.2K Messages

10 months ago

We can answer your question about a native IPv4 connection, chandlerc011


To answer the question, "Yes, you can get a native IPv4 connection." Here are some simple steps to help you do that. 

  1. Open up a web browser.
  2. Type
  3. Enter in username and password.
    • Username is admin.
    • Password is the Access Key or A/C located on the gateway.
  4. Find the LAN tab.
  5. Select subcategory IPv6.
  6. Un-check the box to disable IPv6.
  7. Save settings.
  8. Exit.

There could be some differences in your AT&T gateways user interface for the IPv6 tab. It all depends on the gateway that you have.


You may need to disable IPv6 on your computer or device. 


The accepted solution can be found on this forums article.  As well as, to learn more about why IPv6 is being used, check out IPv6 – Internet Protocol version 6.


Please let us know if this works for you. We are always here to help.


Thank you for using the AT&T Community Forums. 


Matthew, AT&T Community Specialist

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