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smileBrandon's profile

1 Message

Sunday, February 11th, 2024 8:26 PM

Advanced Active Armor not activating

Hi, I'd like to have this service cancelled as there seems to be no solution to this working, making my $7 worthless. Unless someone can get this issue fixed for me.

Community Support


231.4K Messages

2 months ago

Hi @smileBrandon,

We understand your concern.

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us.  You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

Thank you,
Adam, AT&T Community Specialist.

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