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svandena's profile

Contributor

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6 Messages

Friday, May 17th, 2024 7:29 PM

$99 Fee to fix a line

I had AT&T come out to fix THEIR line that was drooping down to within 8 feet of the ground after a couple of storms.  Now I got my AT&T internet bill and find out they charged me a $99 "dispatch fee" to pay for their techs to fix their line!  (Edited per community guidelines)???  Next time, I'll just do it myself.

Expert

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19.7K Messages

1 month ago

Call to challenge the charge and if that doesn't work file an FCC complaint.

Contributor

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6 Messages

24 days ago

Ended up spending about 25 minutes on the phone with them, but was finally able to get the fee waived.

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