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New Member

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1 Message

Tue, Nov 30, 2021 1:51 AM

2021 Thanksgiving Sweepstakes error

Hi,

I've been unable to access this for several days and yes, I've cleared my cache. I've tried Chrome, Safari and your app. No Luck! I am getting this error:

Uh oh. An error has occurred. Please check back later.

Authentication error
access_denied - identityToken - access_denied - User not supported

Whoever built your sweepstakes site obviously didn't test it well! The link does NOT work.

This is for the $10k travel gift card, the $100 Cyber Monday Visa Card, and the $25 Amazon gift card. 

Are you able to help with this??? (Also there is no selection below for sweepstakes entries!) 

TIA,

Lisa

sandblaster

ACE - Expert

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55.3K Messages

2 m ago

This forum is not customer support so no, no one here can do anything to help. You aren’t alone, there are multiple reports of this. It seems hit or miss. I was able to register for the $10k travel gift today but not the cyber Monday giveaway. The $25 Amazon card give away doesn’t start until Nov 30. All you can do is keep trying.

browndk26

ACE - Professor

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4.1K Messages

2 m ago

Pressing the back button, then play now often connects me to the entry form. Unfortunately I didn’t win the $100 visa gift card. 

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