Teacher
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5 Messages
Yahoo login page redirects to AT&T
Why does the yahoo login page redirect me to the AT&T log in page? my password still works.
Yahoo had an 800 number to help. They said it is AT&T doing this. Why???
Teacher
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5 Messages
Why does the yahoo login page redirect me to the AT&T log in page? my password still works.
Yahoo had an 800 number to help. They said it is AT&T doing this. Why???
Accepted Solution
Official Solution
_xyzzy_
Expert
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15K Messages
5 years ago
Att and yahoo have unmerged (or are continually trying to unmerge) the accounting so that you are supposed to use the att website for att accounts. Sbcglobal is an att (legacy) account which is why yahoo told you it was att causing the problem and why I asked what your domain was to be sure. IMO it's both att and yahoo's problem. There are many other posts in these forums reporting the same problem you are having. Standard recommendation is try changing your password and logging in through att's home/portal page, start.att.net, not yahoo's.
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Official Solution
_xyzzy_
Expert
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15K Messages
5 years ago
@PioneerKitchens said:
Yes, I can see it's widespead by the number of threads on this problem (I already said that in post 4). I think the problem is "confined" to the att legacy accounts (e.g. sbcglobal.net, pacbell.net, bellsouth.net, etc., i.e., any att domain other than att.net) which is why I always ask what the domain is if OP doesn't supply that information. No att accounts will have an @yahoo.com domain. But all att accounts use the yahoo servers since yahoo is att's email service provider (unfortunately).
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_xyzzy_
Expert
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15K Messages
5 years ago
If's redirecting you to att probably because you have an att account. What is your email's domain (the part after the @)?
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dkkmom
Teacher
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5 Messages
5 years ago
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PioneerKitchens
Mentor
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53 Messages
5 years ago
@_xyzzy_ The problem seems ridiculously widespread. Based on all the different threads and what I am seeing, if you have an email account that uses Yahoo servers but does not end in @yahoo.com, it's broken in one way or another right now.
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cozmob
Teacher
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19 Messages
5 years ago
I am having the same issue with my prodigy.net accounts. Scouring the web and cannot find anything but the few posts on this forum. Unbelievably frustrating - all my accounts are tied to these accounts, never had a problem for over 15 years.
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dkkmom
Teacher
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5 Messages
5 years ago
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_xyzzy_
Expert
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15K Messages
5 years ago
@dkkmom
Yes, prodigy.net is one of the att legacy accounts. For the record below are all 11 domains belonging to att:
@ameritech.net
@att.net
@bellsouth.net
@flash.net
@nvbell.net
@pacbell.net
@prodigy.net
@sbcglobal.net
@snet.net
@swbell.net
@wans.net
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ejp_1
Teacher
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76 Messages
5 years ago
what about the traditional/legacy "My Yahoo" where you can customize the page layout the way you want. This is with an @Pacbell.net domain for a 25 yr old account. My wife loves that but occasionally can't login. She changed her password on att.net and now can get back into her My Yahoo (and att.net). Should we expect My Yahoo to continue or is it on it's way out. This page is way different from the att.net home page. To be clear, I am not talking about logging into yahoo.com with a pure yahoo account.
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_xyzzy_
Expert
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15K Messages
5 years ago
@ejp_1 said:
Start another thread on that topic but that is off topic with the subject of this thread. But hint, look at AT&T Begin, second command in the column on the left on start.att.net and play around to see if that gets you what you want. Again this is off topic.
Also (IMO) you shouldn't have any expectations to be able use a competitor's website to the full functionally their registered customers have. Yahoo is run by OATH which is run by Verizon, one of att's competitor. I believe this is what prompted the creation of att's own home/portal page (start.att.net) and to unmerge the email accounts in the first place? I don't think it's any coincidence this all started some time after Verizon came on the scene. Unfortunately I think the unmerge of the accounts appears to be more difficult problems then they anticipated which is what's causing all these problems. I think they are still working on it which is why every week it's another surprise.
There's nothing stopping you from registering a free account with yahoo (if they still have those, never was interested in yahoo) but given the fragility of the way the att accounts are still entangled with yahoo I suspect you are just asking for even more trouble.
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