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What is happening with 3G?
GoodnessNoName's profile

New Member

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1 Message

Friday, February 18th, 2022 2:09 AM

Offer of free AT&T Cell Booster by going to: att.com/AcceptMyDevice NOT WORKING

Hello,

I have a microcell to boost my signal. As 3G is going away, AT&T says to go to att.com/AcceptMyDevice to accept a free AT&T Cell Booster as supplies last.  I've been trying to access the site for days from my phone and my laptop and it doesn't work.  Recently sent a message to AT&T requesting assistance.  Has anyone had the same issue or has anyone out there been able to access the site successfully?  

New Member

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3 Messages

2 years ago

Yes!  I tried a few weeks ago from the email they sent me.  Then I got a letter on Friday.  The website said I had used my 3 code opportunities!  I never got a code.   Called the number and the person I talked with said they were having issues.  They would send me an email and I could try again the next day (24 hours). Never got an email nor was I able to get on website 48 hours later.   I was beginning to think this was a scam.  I really need the booster but will not pay for another one!  Hoping At&T gets their issues fixed.

ACE - Expert

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24.6K Messages

2 years ago

@vjosie  There are still lots of issues with the ordering system. I am compiling a list of common issues and will submit it to the Admins next week but I don’t expect much traction until 3G is laid to rest.

New Member

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74 Messages

2 years ago

It's interesting, I have a small business account and had 3 active 3G microcells.

For the new ones I literally did nothing, I got an email saying "your new booster it's on it's way" something I wasn't even expecting..... I thought it was going to be an actual booster (which receives a real cell signal with a big antenna and rebroadcasts it inside with another antenna), which I already have and those don't really work well unless you sit on top of the transmitter (within a few feet) and they don't work at all in areas with no cell signal to boost...much to my surprise I got a box with not one but  3 new LTE FemToCells in it, one to replace each of my active 3g Microcells. While I have had beefs with AT&T in the past for a few things, this they got right.

ACE - Expert

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24.6K Messages

2 years ago

@73blazer  Excellent! 3 is the maximum number for one account so it sounds like you’re covered.

New Member

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74 Messages

2 years ago

Are you sure about that?

The femtocell mgt site says 3 "per location". In that web interface you can add locations and the new femtocells are listed under their respective locations. I have two locations with  2 at one, and one at another. The 2 at one is because there are two buildings at that address separated by about 200 yards.  I don't have a need for a 4th...but from the language on the management website it seems you have as many as oyu want but only 3 per address/location?

New Member

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3 Messages

2 years ago

OttoPylot,   I finally got through!  yea!    I opened a private page on my Mac and it went right through!   Thank you for your help~.  I am good to go~

ACE - Expert

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24.6K Messages

2 years ago

@73blazer  That’s something I need to look into because it’s not crystal clear. The last time I talked to them it was per account. Another item to add to my list to submit to AT&T.

ACE - Expert

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24.6K Messages

2 years ago

@vjosie  Excellent! I’m here all week 😉.

Tutor

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147 Messages

2 years ago

@OttoPylot Another thing to ask your insiders: 

If a private residence were to want to opt in on the Pro model, could they? I'm curious if they will allow a private residence to just get the single, more powerful unit and allow activation, minus the FirstNet activation?

You know, "One Box To Rule Them All" rather than buying up and installing multiple MCell boosters in a large footprint residence and possibly doing something neighborly for surrounding homes with lax cellular service. 

(edited)

ACE - Expert

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24.6K Messages

2 years ago

Probably. But at $700 per unit that’s a hefty price to pay for more powerful radios that may interfere with other devices if not given enough “space”. Besides, there are updates coming to the CB down the road. Not more powerful radios but updates that will improve on what’s already available.

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