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What is happening with 3G?
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New Member

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17 Messages

Tuesday, January 25th, 2022 2:36 AM

Nokia cell booster (femetocell)

I just received a cell booster from ATT.  Model SS2FII femtocell multi-band soho.  The power LED blinks white and the internet LED blinks orange.  The Nokia manual says I need to open udp port 150, 4500, and 123 but I can’t open these ports without the IP address.  Does this unit have a default IP?  I can’t see it on my network yet my old 3g microcell works just fine using the same network cable.  I don’t know how to get this working and no one from ATT can help.

ACE - Expert

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24.6K Messages

2 years ago

@Jack63 I'm usually around so just post if you have any issues. I should also be updating my Guide very soon.

New Member

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6 Messages

2 years ago

I just wanted to add that to use the "4G cell booster" you need have your phone settings set to allow enhanced LTE services, or enable VoLTE. These are located in settings, under connections or wifi and network.

If you don't have this enabled, the phone drops back to 3G for voice calls. This may be why some phones aren't connecting to the unit. I found this out the hard way, as I have an unlocked phone. 

ACE - Expert

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24.6K Messages

2 years ago

@Forsaken7719 In my Tech Guide (link is in my sig line) I mention that the phone needs to be set to LTE. However, depending on the strength on the external signal, and the location of the Cell Booster in your home, it may take your phone some search time to find the stronger signal. In our area, 5Ge is the only external signal we can get so the only way we know we are connected to the Cell Booster is when the phone displays LTE. Your phone should already be provisioned to set to VoLTE. With an iPhone, that's automatic if your line is provisioned for HD Voice (AT&T's version of VoLTE). 

(edited)

New Member

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6 Messages

2 years ago

Not just LTE, as in mobile data LTE, but VoLTE. Unlocked Androids are now allowed VoLTE (or Enhanced LTE, HD Voice as AT&T calls it), but were denied access to it for a long time. Similar to how unlocked phones cannot use WiFi calling because AT&T blocks it even though the phone has the capabilities.

I can turn on mobile data, get the LTE showing, but it won't work unless VoLTE is turned on, which is a separate symbol at the top of the screen than LTE. VoLTE will show even when my mobile data LTE is off.

Just to clarify.

New Member

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6 Messages

2 years ago

I'm curious as to the difference between the regular cell booster and the Pro. It seems this booster doesn't get great reception in my basement even though the Microcell did. The CB will show 4 bars, but the person on the other end can't hear me clearly and resorts to calling my land line for a clear call.

ACE - Expert

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24.6K Messages

2 years ago

@Forsaken7719 The differences between the Cell Booster and Cell Booster Pro are given in my Tech Guide. Basically, the Cell Booster Pro is intended for Enterprise and First Responder (FirstNet) clients. It has a more powerful radio resulting in a 15,000 sq.ft. range which allows for many more connections, but has a higher minimum bandwidth requirement. The price tag at initial release will be $699.

The Cell Booster is subject to more interference than the MicroCell was due to the differences, in part, between 3G and LTE. Kinda like the differences between 2.4GHz and 5GHz WiFi. It also appears to be a bit more sensitive to building construction interferences. I had to move mine three times upstairs in our two-story home before I found the sweet spot. The radio propagation is an omni circular area so it's best to have it as high up as possible. In the basement is probably not good, as you are experiencing.

Tutor

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147 Messages

2 years ago

@Forsaken7719 Do a check up on your internet health. Grab a few back to back speed tests. Speedtest.net by Ookla is a great place to check.

Make sure that you're not only getting your speeds, but pay attention to "Ping" (latency), Jitter (which is a measure of packets stepping in and out of time/sync with one another) - and finally packet loss.

If you're pulling and pushing your speeds, but one of the measurements is out of whack - that could be the trouble.

"Ping" should be well below 100ms, no more than 12ms "Jitter" and ZERO packet loss. Numbers elevated above this basic guideline can be problematic for Booster and Wi-Fi calling.

(edited)

ACE - Expert

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24.6K Messages

2 years ago

There is a detailed description of VoIP requirements and interpretation in my Tech Guide. If any of those "fall out" of the recommended specs, then you'll have to take it up with your ISP because that's something that AT&T can't help you with.

New Member

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1 Message

2 years ago

I would like to know how to get my AT&T Cell Booster? 

ACE - Expert

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24.6K Messages

2 years ago

@krissihightower  You can purchase them from AT&T for about $238. If you are asking for a free one, that was handed out to previous MicroCell users around the first of the year, that program has ended.

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