What is happening with 3G?
dmskyline's profile

New Member

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3 Messages

Tuesday, February 15th, 2022 12:45 AM

New 4G microcell - add users?

I don't see a way to add/manage users like you could on the previous 3G version.  Is this not a feature or required?  Does anyone on AT&T within range get access to my microcell bandwidth?  Does it use their own data plan but funnel it through my microcell?  Also, just finished setting it up and occasionally the 4G light flashes quickly; is that due to weak internet connection?  Is the GPS strictly so you can get a reverse 911 call?

Thanks!

Accepted Solution

Official Solution

ACE - Sage

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105.5K Messages

1 year ago

It is not required because it will let any AT&T phone connect

New Member

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3 Messages

1 year ago

Ok, sounds good, and on my iphone 7 it also doesn't say 'micocell' in the corner when on microcell, just shows ATT full bars, does that sound right too?

OttoPylot

ACE - Expert

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20.1K Messages

1 year ago

@dmskyline My Tech Guide for the Cell Booster should be available thru my sig line by tomorrow. It will be very similar to what my MicroCell Tech Guide was.

There is no alpha tag anymore. So the only way you can tell if you are connected to the Cell Booster is to disable WiFi, and where the WiFi signal bars are usually located, you should see LTE. The WiFi signal bars can "cover up" the cellular alpha tag. However, I would leave WiFi enabled at all times so that data goes over WiFi and only calls go over cellular. My wife's iPhone 7 works just fine with the Cell Booster. That being said, WiFi-C (WiFi Calling) is still the preferred method for poor in-home coverage, unless you have other users who don't have that capability. Her iPhone 7 works equally well with the Cell Booster and WiFi-C.

(edited)

New Member

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3 Messages

1 year ago

@OttoPylot  Interesting, my wifi-c has never been very reliable.  So far so good with the new booster though.  Your new guide is live and very helpful. Thank you!

OttoPylot

ACE - Expert

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20.1K Messages

1 year ago

@dmskyline WiFi-C is dependent on how robust your WiFi connection is, available bandwidth, and your phone.

ATTHelp

Community Support

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210.6K Messages

1 year ago

Hey there, @dmskyline! Let us help you with your question about if it's possible to restrict access to your Cell Booster.

 

We want to advise that @formerlyknownas is correct. Customers cannot restrict access to their AT&T Cell Booster device. However, only AT&T mobile phones can connect to the Cell Booster. Customers will need to use an AT&T 4G, LTE, 5G Sub-6GHz, or 5G+ (mmWave) device.

 

Also, as @OttoPylot shared, to tell that your device is connected to the Cell Booster you will see an LTE icon in the top right corner of your phone. Make sure to disable Wi-Fi to connect to the Cell Booster.

 

Whenever you can, use Wi-Fi for streaming video, downloading files, or surfing the web. It’s the best option for mobile data use. Plus, using Wi-Fi doesn't count against your monthly wireless data allowance. Standard data rates apply when you use 4G LTE data services through your AT&T Cell Booster instead of Wi-Fi.

 

What's more, for more information about dropped calls or poor voice quality we invite you to check out Find and fix AT&T Cell Booster issues. First, make sure your handset is activated on the Cell Booster Network and not on the AT&T network.

Then, if your Cell Booster is located:

  • Next to another Wi-Fi device, move it at least a foot away from that device
  • On the floor, move it onto a desk or table
  • In a cabinet or closet, move it into a more open area
  • Near furniture or other insulated or radiating devices (like a couch, microwave, or flat-panel TV) that may interfere with the Cell Booster’s broadcasting signal, move it to a new location where there’s less interference

Get more help with dropped calls.

 

We hope this info helps. Thank you for contacting AT&T Community Forums.

 

Lar, AT&T Community Specialist

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