Microcell with Fixed Wireless Internet Service?
I have a big problem I'm hopeful someone will be able to help me with.
For years with AT&T, we have never had cell phone service in our house. The local AT&T store was very good about agreeing to provide a microcell/femtocell to solve the problem, which got me quite excited! 😉
Unfortunately, when it came time to set it up, nothing worked. I called AT&T and they informed me that the microcell will not work with my ISP (Digis), which uses fixed wireless to provide the service. A Digis representative tonight confirmed that he knows of no way to get the two to work together.
I was surprised, however, when he came back and said that he knows that T-Mobile and Verizon customers have been able to get similar setups (with femtocells, I assume) to work.
I have been happy with AT&T otherwise and prefer not to switch. I told the man at the AT&T store that I would stay with AT&T if they gave me the free microcell, which was only reasonable. That was assuming, however, that it would solve my problem. Now I'm reconsidering.
Of course, if I were to switch to T-Mobile I wouldn't need a femtocell; my next-door neighbor gets good reception inside.
If I do switch, of course I will return the microcell, but I would still prefer to say. Does anyone know of a way that I can get this to work?